Remote Work: The Pros and Cons for Employers

Many companies have implemented remote work policies recently, while some rely entirely on a remote workforce. Telecommuting is becoming an integral part of the work culture.

There are many reasons for a company to build a remote team, from accessing top talent to cutting costs. For example, startups that can’t afford office space often work remotely, and companies that operate solely on the computer are among the most likely to employ remote workers.

If you’re a business owner, keep reading to learn about the pros and cons of remote work. Then, you can judge whether it’s the right move for your company.

What Is Remote Work?

Remote work is a flexible arrangement that allows employees to work outside a central location, such as an office. Some employees work remotely full-time, while others telecommute part of the week or a couple of days per month. While most remote employees work from home, they can work in coffee shops, libraries, or co-working spaces.

Remote work can be the solution to some unique situations. A great employee is moving because their spouse has accepted a job in a different city. Rather than letting the employee resign, why not allow them to telecommute? Another good example is allowing an employee with mobility issues to work from home.

With reports of improved performance and greater job happiness, remote work can benefit employers and employees.

The Advantages of Employing Remote Workers

Telecommuting is becoming increasingly commonplace, and for a good reason. Here are just a few benefits of remote working.

Hiring from a wider talent pool: Finding the right person for the job can be challenging, and engaging remotely allows businesses to cast a wider net. Instead of hiring a semi-qualified applicant in your area, you can look nationally or internationally until you get the best candidate for the position.

A more productive workforce: In most cases, performance improves when employees are permitted to work from home, even for a portion of the workweek. A study conducted by two Stanford researchers demonstrated that employees take fewer breaks and work longer hours when at home compared to in an office. The biggest reason they cited for their increased productivity was a less distracting environment.

Employee satisfaction: Remote workers are typically happier due to a better work-life balance. Everyone has different commitments, and telecommuters appreciate being able to work when and where they want. What’s more, avoiding the hassle of a daily commute saves employees time and money.

Remote workers also report feeling more valued, better engaged, and less stressed, which may contribute to employee longevity. Many companies find having a distributed team reduces staff turnover. The perk of working remotely, either full or part-time, encourages people to stay with a company longer than they would otherwise.

Cutting costs: Employing remote workers can reduce operating costs ranging from office space to office supplies. For example, a company can reduce real estate expenses by $10,000 per employee per year with a full-time remote workforce.

Companies also report fewer unscheduled absences from remote workers. Employees can take care of a sick child or make appointments without taking an entire day off work. Fewer absences can create significant savings for a business.

The Drawbacks of Having a Remote Workforce

Despite the many benefits of telecommuting, it’s not necessarily the right fit for all businesses or all individuals. Managers can face some challenges when dealing with a distributed workforce; fortunately, you can overcome these obstacles with little effort.

Finding the right employees: As discussed above, the wider you search, the more talent you’ll find. However, finding team members who thrive in a remote work environment can be challenging. Candidates without remote work experience may think they like working from home. But, sometimes, employees feel lonely, forgotten about, or directionless.

A remote employee should be self-motivated, organized, and disciplined to be productive. You might need more time to assess these skills, so you might want to give candidates a mock assignment before hiring them or institute a trial period for new hires.

Communication: Some workplaces question how to work remotely and if there are communication challenges associated with remote work. Contact between managers and remote workers is limited, making it challenging to build relationships. You can’t simply stroll to an employee’s office to ask questions or discuss weekend plans.

With a remote workforce, there is a more significant potential for unclear or lack of communication, so managers must set clear goals and expectations around communication and deliverables. They should also make an effort to be in frequent contact with remote workers to monitor their progress and diminish feelings of isolation. Emails, phone conversations, and video conferencing are popular options, but you can also use messaging apps and online chat tools.

Team building: Many remote workers struggle to build relationships with coworkers. Like manager-employee relationships, remote employees can find connecting challenging when they have limited in-person contact. Suppose a team is divided between co-located and remote employees. In that case, the added challenge is ensuring remote workers aren’t left out of spontaneous decisions and conversations happening on-site.

Building a culture with a remote team is challenging but possible. Tools such as Slack and Microsoft Teams are helpful for project management and collaboration, but they also have a social aspect. It’s easy to create messaging channels for water cooler conversations, share videos and articles, and have other informal interactions. Managers can expect more creativity and better problem-solving from a personally connected team.

The Way of the Future

Telecommuting can be mutually beneficial, with employers reporting that remote workers are just as productive as co-located employees and employees reporting improved job satisfaction and decreased stress levels. Millennials value flexibility in the workplace above all else, and with most work now done on a computer, it’s easy to work from home during personally convenient hours.1